WHO WE ARE
Stewart Morleys Caravan Storage is the owner of the website www.stewartmorleys.co.uk and the company S2S Enterprises Limited. We obtain information about you in accordance with The General Data Protection Regulation which applies across the European Union (including the United Kingdom) and we are responsible of the personal information we collect from you. The person responsible for how we handle personal information is Stewart Morley, email: email@example.com.
THE PERSONAL INFORMATION WE COLLECT AND USE
Personal information provided by you
In the time of running our caravan storage business, we collect personal information when you provide it to us, such as your name, postal address, email address, phone numbers, date of birth, payment details, insurance policy details.
Personal information about other individuals
If you give us information on behalf of someone else as an alternate contact, referee or next of kin, you confirm that the other person has agreed that you can do this:
give consent on his/her behalf to the processing of his/her personal data
receive on his/her behalf any data protection notices
We will only ask you to provide personal information for example, when using our storage facilities for your caravan/motorhome or vehicles within our yard.
HOW AND WHEN DO WE COLLECT INFORMATION FROM YOU?
If you visit our storage facility, some personal data may be collected from monitoring devices and systems such as closed circuit TV (CCTV) at the site.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
REASONS WE CAN COLLECT AND USE YOUR PERSONAL INFORMATION
We rely on a different lawful basis for collecting and using personal data in different situations.
Following Terms and Conditions
When you make enquiries about storing with us before you become a customer, we need to collect personal information about you so that we can take steps to store your caravan for you. Once you have become a customer, we need to collect and use personal information to provide services to you and to claim our right to be paid in return for our services under our standard terms of business/contract with you. This includes collecting and using your personal information to:
enable us to follow up on enquiries made by you in relation to storing with us in accordance with industry guidelines and to give you our quote
prepare our storage information to share with you and ensure insurance cover is in place
manage any accounts you hold with us
contact you for reasons related to the service you have signed up for or to provide information you have requested
send invoices for the services your receiving
deal with payment for our services
notify you of any changes to our website or to our services that may affect you
resolve disputes or collect overdue payments
It is a key feature of our storage service that we operate CCTV within the storage facility. We collect and process CCTV images
so we can fulfil our contractual obligation to deliver a secure storage environment
to establish whether you are doing something that breaches your contract with us
to assist in the establishment or defence of any crime or other investigation
We will also communicate with you information about other services we can offer you and update you about our activities and promotions which may be of interest to you by you subscribing to our website. If you would like to stop receiving these email newsletters, you can let us know at any time by unsubscribing. See 'What rights do you have?’ below for further information. If you ask us to stop contacting you in this way, you can also ask us to start again at any time.
If we propose to use your information for any other uses we will ensure that we notify you first. If we need your consent to use your information for these other purposes, we will give you the opportunity to opt in or to refuse.
We may do a credit check on you so that we can make credit decisions about you. These checks may also be used to help prevent and detect fraud and money laundering. Our search will be recorded on the files of the credit reference agency. If you provide false or inaccurate information to us and we suspect fraud, we will record this.
When will we contact any other person about you?
If you provide us with details of any other person we can contact to discuss your account, we may contact that person and discuss and share the details of your account with that person and deal with that person in relation to your account as if that person was you. We may particularly want to do this if we are unable to get in touch with you for any reason. If you change your mind, you can email or write to us and have this person taken off your account as an alternate contact person (see ‘How can you contact us?’ below).
Who your information might be shared with
We may disclose your personal data to:
other companies within our group
service providers under contract with us to support our business operations, such as fraud prevention, debt collection, payroll, technology services
credit reference agents—see 'Credit checking' above
our insurers and insurance brokers if you take out insurance cover through us
trade associations of which we are a member
law enforcement or government agencies in connection with any investigation to help prevent or detect unlawful activity
any person or agency if we need to share that information to comply with the law or to enforce any agreement we may have with you or to protect the health and safety of any person
any person who you have named as a person we can contact to discuss your account
any person who is your agent or representative, such as the holder of a power of attorney, a legal guardian or person administering a will
any person who we are negotiating with as a potential buyer of our business or property or if we are proposing to merge our business with another business
credit card associations if specifically required
If we pass data on to insurers, they may enter your data onto a register of claims which is shared with other insurers to prevent fraudulent claims. If we use an outside party to process your information, we will require them to comply with our instructions in connection with the services they provide for us and not for their own business purposes.
KEEPING YOUR PERSONAL INFORMATION SECURE
We have security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We restrict access to your personal information to those who have the need to know it. Those people processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable supervisory body of a suspected data breach where we are legally required to do so.
While we will use all reasonable efforts to keep your personal data safe, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How to contact us’ below).
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We will usually hold your personal information as a customer on our system for the period we are required to retain this information by applicable UK law, currently 6 years from the end of our contract unless you have told us you want us to delete the information earlier.
WHAT RIGHTS DO YOU HAVE?
Under the General Data Protection Regulation you have a number of important rights. These include the following rights:
request a copy of your information which we hold (subject access request);
require us to correct any mistakes in your information which we hold;
require the erasure of personal information concerning you in certain situations
require us to stop contacting you for direct marketing purposes;
object in certain other situations to our continued processing of your personal information;
restrict our processing of your personal information in certain circumstances;
object to decisions being taken by automated means which produce legal effects concerning you or which affect you significantly; and
receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
Further information on each of these rights is available from the Information Commissioner’s Office.
If you would like to exercise any of these rights, please:
email, call or write to us (see ‘How to contact us’ below)
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill)
let us know the information to which your request relates, including any account or reference numbers, if you have them
We will not charge any fee for any of these services in most cases.
HOW TO CONTACT US
If you wish to contact us, please send an email to firstname.lastname@example.org or write to us at Barn House, Morley Lane, Pilling, Lancs. PR36BY or call us on 01253799124